Lion Tech Electronics Zim Terms and Conditions

1. General Information

1.1. Introduction

Lion Tech Electronics Zim (referred to as “we,” “us,” or “the company”) operates as a sourcing tech store based in Harare, Zimbabwe. Our services include accepting orders for various products, such as phones, drones, DJI, JBL, and Sony.

1.2. Acceptance of Terms

By accessing and using the Lion Tech Electronics Zim website (liontech.co.zw) and utilizing our procurement services, you agree to be bound by these terms and conditions. Please read them carefully.

2. Ordering and Purchasing

2.1. Contract Formation

When placing an order through our website or utilizing our procurement services, you acknowledge that you are legally capable of entering into a binding contract.

All orders are subject to availability and acceptance by Lion Tech Electronics Zim.

2.3. Procurement Services

Our procurement services facilitate the acquisition of IT solutions and services for your business needs. Let us help you:

• Assess and define the right solutions tailored to your requirements.

• Customize configurations and deployment of IT solutions.

• Identify suitable purchasing options.

• Efficiently manage licenses and contract renewals.

3. Payment and Billing

3.1. Accepted Payment Methods

We accept credit/debit cards, mobile money, and other specified payment options for orders placed through our website or procurement services.

You agree to provide accurate and complete billing information.

3.2. Payment Discrepancies

In case of any discrepancies or issues with payment, please contact Lion Tech Electronics Zim promptly.

4. Shipping and Delivery

4.1. Shipping Details

Shipping costs and estimated delivery times are specified during the checkout process.

While we strive for prompt delivery, delays may occur due to unforeseen circumstances.

4.2. Delivery Address

You are responsible for providing a valid delivery address.

5. Return and Refund Policy

5.1. Return Eligibility

You may return most new, unopened items sold by Lion Tech Electronics Zim within 15 days of delivery for a full refund. We also accept returns of defective  products.

We do not refund or accept returns of items damaged by misuse.

5.2. Return Process

To return an item, please contact us by phone or email at 0713123084 or Sales@liontech.co.zw within 15 days of receiving your order. We will provide you with a return shipping label and instructions on how to return the item.

5.3. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund within 5 business days. If your return is approved, we will issue a refund to your original payment method .Please note that a 15% transfer fee will be deducted from all refunds. Shipping costs will only be refunded if the return is a result of our error (e.g., incorrect item shipped).

5.4. Exceptions

Some items are not eligible for return, such as:

• Opened software or digital products

• Used or damaged items (unless damaged upon arrival)

• Items without original packaging

6. Intellectual Property

6.1. Content Ownership

All content on the website and related platforms, including text, images, and logos, is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without our explicit permission.3

7. Privacy and Data Protection

7.1. Privacy Policy

Lion Tech Electronics Zim respects your privacy. Our privacy policy outlines how your data is collected and used.

8. Disclaimer of Warranties

8.1. Content Accuracy

While we strive to provide accurate information, we do not guarantee the completeness, accuracy, or reliability of the content on our website4 or procurement services.

Use our platforms and services at your own risk.

8.2 Lion Tech Warranty Agreement

This warranty covers any defects in materials or workmanship of the tech gadget purchased from us. This warranty does not cover any damage caused by misuse, abuse, accidents, modifications, unauthorized repairs, normal wear and tear, or environmental factors. This warranty is valid for six months from the date of purchase.

 

To claim this warranty, you must contact us with proof of purchase and a description of the problem. We will either repair or replace the defective gadget at our discretion. You will be responsible for the shipping costs to and from our service centre. We will not be liable for any incidental or consequential damages arising from the use or inability to use the gadget.

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9. Governing Law and Jurisdiction

9.1. Applicable Law

These terms and conditions are governed by the laws of Zimbabwe.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Harare, Zimbabwe.

Please note: This formal document serves as a legally binding agreement between you and Lion Tech Electronics Zim. For the complete and detailed version, visit our official website. If you have any specific inquiries or require further clarification, feel free to reach out to us .